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“ A bad system will beat a good person every time ” W. Edwards Deming |
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“ For any business to succeed, it must first become a system so that the business functions exactly the same way every time down to the last detail ” Rick Harshaw |
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“ Everything must be made as simple as possible. But not simpler ” Albert Einstein |
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“ If you need a new process and don't install it, you pay for it without getting it ” Ken Stork |
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“ You cannot manage what you cannot measure ” Peter Drucker |
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