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“ You cannot manage what you cannot measure ” Peter Drucker |
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“ Let systems run the business and people run the systems. People come and go but the systems remain constant ” Michael Gerber |
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“ If you need a new process and don't install it, you pay for it without getting it ” Ken Stork |
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“ A bad system will beat a good person every time ” W. Edwards Deming |
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“ Your business systems and processes are perfectly designed for the results you are getting. To get better results, you must improve your systems ” Ron Maxwell |
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